NCPP Webinar on Negotations, Protests, and Conflict Management

NCPP Webinar

No one tells you about the tough parts of purchasing – when customers aren’t happy, and with tough situations to handle. Whether it is negotiating a tough contract, handling a protest, or managing conflict among your customer department and suppliers, discover the right steps and techniques to mitigate conflict. Most of the time, our contract processes run smoothly, but this webinar will help you be better prepared when they don’t. Your peers will unveil ways that helped them respond to those difficult parts of our job.

Guest Panelists: Jason Soza, Chief Procurement Officer at State of Alaska; Craig Radar, Purchasing Agent for County of Sacramento and current President of CAPPO; and Harry Smithson, Procurement Services Manager at Old Dominion University, VA.

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