US Digital Designs

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“GOT THE PRODUCT WE WANTED QUICKER!” We got the product from US Digital Designs that we wanted, were able to save tax payer dollars, and met our procurement requirements by piggybacking off the contract. Everybody wins with FireRescue GPO/NPPGov!

Coon Rapids, MN fire dept patch John Piper Fire Chief, Coon Rapids, MN


US Digital Designs is an engineering and product development company specializing in the design and manufacturing of fire station alerting system hardware and software.

Reducing emergency response times via clear, concise and consistent automated dispatch alerts

Public safety dispatchers and firefighters will perform their daily routines more confidently knowing that the Phoenix G2 Fire Station Alerting System effectively communicates crystal clear, concise and consistent automated dispatch information to the right personnel, at the right fire station. Thanks to US Digital Designs’ (USDD) effective technology, the Phoenix G2 helps responders shave seconds (even minutes) off emergency response times.

About the Phoenix G2 Fire Station Alerting System

During a dispatch (911) call, the Phoenix G2 automatically sends various types of audio and visual messages throughout the fire station with detailed information about the emergency. This method of information intake increases a firefighter’s situational awareness so they respond more efficiently and with better information, thus helping save time, lives and property. The automated dispatch system also frees up public safety dispatchers to work on other important tasks instead of manually verbalizing a dispatch or having to contact multiple stations, one after the other.

From conception to delivery, the Phoenix G2 system is “purpose-built” and made specifically for public safety communications professionals. And, it’s designed to be both flexible and standard.

How can it do both?

Because USDD’s purpose-built, standardized systems ship to each fire station with an extensive assortment of the industry’s most popular fire station alerting features, yet remains flexible through the configuration modules, meeting the unique culture of each station. For example, the system’s zoning feature can be configured to only awaken only on-call units with heart-safe ramped tones and lighting, so non-dispatched crews remain undisturbed and can get the rest they need. Meanwhile, well-rested crews can operate at peak effectiveness.

Products and Services

The Phoenix G2 Fire Station Alerting System includes the following products for:

Dispatch Centers

  • Communications Gateway – Serves as an interface between the Station Alerting System and the customer’s CAD host, radio and communications systems
  • Communications Gateway Dashboard – Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting
  • Gateway Audio Radio Interface – Connects the G2 Communications Gateway and up to two radio channels simultaneously, alerting firefighter units without dispatcher intervention
  • HDTV Remote – Displays information on a customer-provided high-definition television (HDTV) screen, including dispatch-related calls, station alarms and radio channels

Fire Stations

  • ATX Station Controller – Alerts any combination of room zones with individual lighting, messaging and volume control in each zone
  • VoiceAlert – Produces a calm, crystal-clear male or female voice, delivered digitally or through a voice radio system from the dispatch center to the ATX Station Controller, and then played in specified regions of the fire station over speakers
  • I/O Network – Controls station devices based on specific events or time of day
  • I/O Remote – Monitors doorbells, walk-in alert triggers and door open sensors; signals automatic doors and gates, activate strobe lights and more


  • FSA Mobile App – Sends instant verbal, written and location fire station alerts to smart phones, tablets or other smart devices, regardless of whether they are in the fire station or on the road
  • VoiceAlert – Delivers text-to-speech alerts through a voice radio system from the dispatch center
  • Station Controller Interface – Helps IT professionals and approved personnel connect to the ATX and configure and manage fire station alerts from any location, at any time, via a local- or wide-area network
  • Communications Gateway Dashboard – Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting

The following G2 peripheral devices alert firefighters with visual and/or audible messages:

  • Audible and visual alerting:
    • G2 Room Remote – Powers and controls local speakers, allowing stations to customize messaging per-unit and per-location
    • G2 Illuminated Speaker – Awakens first responders with soft-start LED lighting and audio alerts
    • Digital LED Message Sign – Displays an almost instantaneous single-line scrolling alert message, powered by the G2 Message Remote (Powers up to two message signs and up to two speaker zones)
    • FSA Mobile App – Displays dispatch alerts, maps and administrative messages on mobile devices, tablets and smartwatches
  • Visual alerting:
    • G2 Message Sign – Displays an almost instantaneous single-line scrolling alert message
    • G2 HDTV Remote – Displays dispatch information on a customer-provided high-definition television (HDTV) screen
    • G2 Color Indicator Remote – Offers an alternative alerting method, featuring high-intensity LED lights
    • G2 Strobe Light – Alerts first responders with a blinking strobe light in high-noise areas
  • Audible Alerting
    • Weatherized, outdoor speakers (wall-mount)
    • Standard speaker (ceiling-mount)
    • G2 Illuminated Speaker (ceiling-mount)

Pricing / Benefits

Pricing information is available to current NPPGov members only.
Login to your account or join now by selecting the appropriate link below:

Government, Education or Non-profit 
FireRescue GPO 
Law Enforcement GPO

This is a publicly solicited contract established through an RFP process conducted by a Lead Public Agency. This contract satisfies formal competitive bid requirements of most states. All NPPGov members are urged to seek independent review by their legal counsel to ensure compliance with all state and local requirements.

Company Overview

About US Digital Designs

More than a decade ago, the USDD team of experienced mechanical, electrical and software engineers conceived, designed and manufactured the most effective, network-based, fire station alerting system in the industry for its own community. It was important to the USDD team that they made its system impeccable—to get it right every time.

From their headquarters in Phoenix, AZ, USDD designs, manufactures, manages support and tests every alerting system. The company’s world-class software engineering team maintains technical interfaces through its partnerships with most computer-aided dispatch (CAD) providers. North American and Australian “Local” support partners (boots-on-the-ground) are available for installation as well.

As fire departments evaluate the best fire station alerting system for their community, USDD is happy to provide its customer and competitor lists to assist in any due-diligence process.

The USDD team stakes its reputation on delivering innovative, continuously upgraded, made-in-the-USA* technology, as well as friendly, personalized customer service.

For any questions, call USDD at 1-877-551-USDD (8733) (USA), or+1-602-687-1730 (Intl.), or visit

*‘All’ or ‘virtually all’ significant parts and processing are of U.S. origin.

Contact Information

USDD Customer Service Contact
Office: 602.687.1730


USDD Sales Representatives
Office: 602.687.1730


NPPGov Customer Service
Phone: 877.329.8847